AI Routing Orchestrator
Set trigger scenarios to activate voice calling, templates, or fallback channels.
Nexyantra Central Brain
Logical Omnichannel Core • 3 Knowledge Sources Loaded
Active Scenarios:4 Active
Semantic Scenario Handlers
Create triggers based on incoming speech intents or negative client sentiment.
1
High Priority Frustration Escalation
IFClient sentimentis less than0.3
THENActivate Primary Channel:Telecalling (SIP/PSTN)Fallback:Email (SMTP/IMAP)•Persona:Rachel Support Brain
2
Outbound Lead Gen pricing route
IFClient intentisPricing Quote
THENActivate Primary Channel:WhatsApp Business APIFallback:Web Chat Widget•Persona:Sales Qualifier Brain
3
Web Calling Live Trigger
IFClient intentisLive Call Request
THENActivate Primary Channel:AI Web Calling (WebRTC)Fallback:Telecalling (SIP/PSTN)•Persona:Rachel Support Brain
4
Lead Inactivity TAT Protection
IFClient lead age tatis4 hours (Exceeded)
THENActivate Primary Channel:Email (SMTP/IMAP)Fallback:none•Persona:Rachel Support Brain
Lead Age SLA Guard (TAT)
Block messages/dials to dead cold leads
SLA Connectivity SimulatorReal-time Decay
Warm Lead Decay StageSLA WARNING TIER
42% Moderate Conversion
"Campaigns are active but connectivity is dropping fast. Prioritize auto-dials immediately."