Omnichannel & Agent Hub
Workspace Channel Subscriptions & Multi-Select Panel
Subscribe Channels
Toggle platform subscriptions. Enabled channels automatically propagate to the Orchestrator and Agent Config hubs.
WhatsApp Business API
messaging Integration
Configured:80%
Telecalling (SIP/PSTN)
voice Integration
Configured:40%
Telegram Bot
messaging Integration
Configured:0%
Web Chat Widget
enterprise Integration
Configured:0%
Email (SMTP/IMAP)
enterprise Integration
Configured:0%
Instagram DM
social Integration
Configured:0%
Facebook Messenger
social Integration
Configured:0%
Slack Workspace
enterprise Integration
Configured:0%
SMS / Twilio Gateway
messaging Integration
Configured:0%
AI Web Calling (WebRTC)
voice Integration
Configured:0%
Pro-Tip: NexYantra coordinates standard text triggers as well as Voice gateways. Enabling Telecalling automatically adds retry timing campaigns and SIP provider trunk configurations.