Omnichannel Dashboard
Real-time AI orchestration overview
Total Sessions +12.4%
24,892
AI Goal Completion
84.2%
Autonomous resolutions
Human Handovers -8.1%
312
Bot efficiency improving vs last week
Active Channels
WhatsApp
Telegram
Email
AI Calling3
Unified KB Activity Stream
Real-time cross-channel customer events powered by AI orchestrator
JD
John DoeWhatsApp 10m ago
AI fetched Shopify order #4412 tracking — Goal: Delivered
SS
Sarah SmithAI Call→Webchat 25m ago
Voice background noise — AI auto-escalated to Webchat
DL
David LeeTelegram 1h ago
Pricing query — Bot waiting for response. Timer: 2h 14m
Multi-Tenant Agents
Customer Support Bot
892 sessions • 87% success
Sales Qualifier Bot
441 sessions • 91% success
Lead Gen Bot
312 sessions • 79% success
Integrations Status
S
ShopifyH
HubSpotZ
Zoho Sync Error